The Margin

The Margin

Operational intelligence for business owners scaling from 10 to 50 employees.

operating-system

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The Detox Plan: How to Fire a Bad Client Without Firing Yourself

May 5, 2026

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4 min read

The Detox Plan: How to Fire a Bad Client Without Firing Yourself

Three signals at intake. Three moves on live retainers. One rule that prevents the next one.

Cash Flow Week, Day 3: Profit on Paper, Panic in the Bank

Apr 29, 2026

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3 min read

Cash Flow Week, Day 3: Profit on Paper, Panic in the Bank

Systems Week, Day 4 — The 5-Metric Dashboard (Services, SaaS, E-comm)

Apr 23, 2026

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4 min read

Systems Week, Day 4 — The 5-Metric Dashboard (Services, SaaS, E-comm)

Edition 01 — Systems Week, Day 2: The 23 Decisions Eating Your Week

Apr 22, 2026

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4 min read

Edition 01 — Systems Week, Day 2: The 23 Decisions Eating Your Week

The RAPID template plus the full list of 23 recurring decisions most 10-50 employee companies route through the founder by default.

Paulo Coelho
Paulo Coelho